Outcomes & Research

On completion of the full three-day programme, participants are awarded a Pearson Assured Crossfields Institute programme certificate for Interpersonal Skills Training, which may be used to explore employment opportunities and evidence a change in interpersonal relationship management for those where this has been a previous barrier to employment.


Pearson Assured is a service that assures the quality of the processes underpinning the design, delivery, quality assurance and/or assessment of the organisation’s own education or training programmes. This service quality assures the organisation’s processes, not specific qualifications or training programmes offered by Crossfields Institute Centres.